Jackery Explorer 500 | 500W / 518Wh Portable Power Station | 3-Way Recharge | Lightweight | Quiet 37.9dB | 2+1 Year Warranty

Yes. Our team can help you choose the right solar kit based on your goals, power needs, and location. We provide personalized guidance before and after your purchase at no additional cost.

Many of our customers complete the majority of installation themselves using our diagrams and support resources. For final electrical connections, a licensed electrician may be required depending on local codes.

While we do not directly install systems, we can help connect you with qualified local professionals and provide technical documentation to support your installer.

We stand behind our products. If you have specific questions about returns, eligibility, or specific product conditions, you can learn more in our help center linked below.

All components are backed by manufacturer warranties. In addition, our team provides free lifetime technical support to assist you throughout the life of your system.

Yes! We offer a variety of flexible payment plans to fit any budget. Options include monthly financing with competitive interest rates, and some plans require no money down. Apply during checkout and get approved in minutes.

If you're ready to place your order, you can go ahead and checkout online right now. If you have questions, our friendly team of solar experts are happy to assist and can take your order over the phone. If you're interested in financing, you will find the application at checkout online. So whatever is best for you, we are happy to accommodate.

Our team works hard to process all orders within 24-48 hours. Most products ship directly to your door using the quickest, most cost effective ground shipping services depending on size. You’ll receive tracking details and delivery coordination as soon as your order ships. Our average shipping times are anywhere from 3-7 days.

You’ll have direct access to our support team via phone, email, and chat. Whether it’s setup guidance or troubleshooting years down the road, we’re here to help.